Step by step guide to become a VoIP Reseller.

With the recent shift in how businesses are carrying their day-to-day business, telecom has become an integral part of any organization. Traditional landline systems are not only expensive but are no comparison to the benefits VoIP (Voice over Internet Protocol) telephone system brings.

So as VoIP is revolutionizing the communications world, the key question is how can you become a VoIP Provider? There are two ways you can go about this:-

1. Spend $$$ and become a provider or
2. Become a VoIP Reseller and reap all the benefits without making a hole in your wallet.

If you choose option #2 and want to be a VoIP Reseller then let us show you how you can get started with it.

What will you need to become a VoIP Reseller?

Whether you want to start a business as an ITSP (Internet Telephony Service Provider), or you are currently an ISP (Internet Service Provider), or MSP (Managed Service Provider) and want to add VoIP Business Phone Services to your portfolio. Here are a few simple steps you will need to start with.

1. Understanding VoIP.

You are not required to have the thorough technical knowledge to sell VoIP Phone Systems. However, it is very important for you and your team to have a fair understanding of how VoIP works and to be well-versed with terms, features, and acronyms in the field. This will help you plan and package your services for your clients.

There are two types of VoIP services you can sell.

♦ Reselling Hosted PBX System: When reselling hosted PBX system you are actually providing a complete phone system to your client. The client is not required to have an on-premise PBX (Private Branch Exchange), instead, they get access to full-featured cloud/hosted phone system that can be managed via a web portal. 

♦ Reselling SIP Trunk Service: SIP Trunk services are sold to enterprises that choose to have an on-premise PBX system and need a SIP Trunk Provider to provision the phone numbers. You need to know about the PBX they are using and check the PBX compatibility with your provider.

2. Choosing the right VoIP Service Provider.

The market is flooded with different VoIP Service providers. But before you start talking to them you have to do a bit of homework.

a) Understand the market you want to serve and what their needs are?

b) Conduct initial financial research to know how much money you should be paying to your Service Provider and still be able to make profits.

Now that you understand the scope and financials you can start talking to services providers. Compare what you are getting and how you can satisfy your client and yet make money. At a minimum, we recommend you consider the following:-

♦ A white-label solution that allows you to manage, sell, support, and invoice your clients.

♦ Your provider should have a Reliable, Scalable, and Flexible network.

♦ For SIP Trunk services make sure you check that the SIP Trunk is compatible with a wide range of IP PBX and Phone Systems.

♦ For Hosted PBX verify the Phone System features that you get access to and see if you have everything you need for your clients.

3. Laying down achievable goals.

Look around and you will see that opportunities are seamless and potential is huge. But, if you do not channel your efforts in the right direction it can all go in vain. Having a strategy to scale your efforts by targeting your clients by geographical area, or by industry is what we recommend you should start with.

♦ Targeting by geography: Start with your own city. This helps reap the benefits of being able to meet in person with your client. as you gain confidence start expanding to neighboring cities, then county, then state, and so on.

♦ Targeting by Industry: When you choose to target a specific industry you will learn the needs of that industry. Features that are important to that specific industry, a competition that’s out there, and what communication tools can give an edge to your clients.

4. Market and start selling.

Once you have signed up with VoIP Service Provider that meets your expectations you can begin building your brand. Market your VoIP Phone Services and start selling under your label and your brand.

Want us to show you how you can easily set up and get your VoIP business up and running in no time?

Lately VoIP has become preferred choice by enterprises small and big for their communication platform. With its increasing popularity, VoIP industry’s projected global revenue is set to reach $194.5 billion by 2024.  (Persistence Market Research). With this increased demand many IT Service providers (ITSP), Managed Service Providers (MSP) and Resellers are looking into options to grow their organization without spending $$$. That’s when White Label VoIP is the perfect solution.

What is White Label VoIP?

The term “white label” allows an organization to sell a product or service with their own brand and logo, however the actual product or service is owned by third party. White label VoIP is a solution designed for resellers and it provides a platform to manage, sell, support, and invoice with their brand.

So what are some of the key benefits of White Label VoIP?

Cost Saving:-  If you are a MSP or a ITSP or just want to be a VoIP reseller you do not need to spend thousands of dollars to create a VoIP Communication Platform of your own. You can just leverage what is available in market that is tested and provides you with all the tools that you need to further sell it to your clients.

Quality:- With a product that has gone through various phases of testing and is proved to work with various VoIP phones and IP PBX you can be sure there are no compromises on the quality of service.

Time:- Most of the VoIP vendors have a platform that is packaged and available for reselling in short period of time. You can test, verify, train and deploy within days.

There are many more benefits of why you should opt for White Label VoIP. However  Cost, Quality and Time are the key benefits play in heavy when weighing in your options.

How can you re-brand a White Label VoIP Platform as your own? 

• Customize:

As soon as you are ready to move forward with a VoIP Communication Platform that meets your expectations your next step is to take the complete package and rebrand it as your own name, label and logo.

– You can now sell their product to your customers as your own product.
– Market it under your brand umbrella.
– All communication channels (email, SMS, flyers, etc.) will include product details with your brand.

• Account Management:

White label VoIP platforms have integrated billing. This allows you to manage invoice, billing and credit processing for all your clients under your brand. This gives you one centralized system where you can manage all of your clients accounts and billing.

• You have full control: 

As a White Label VoIP reseller you have full control of your VoIP Communication system.  Besides marketing and selling the service you also have full control over your customer information. In other words as soon as you brand the service as your own you determine every aspect from advertising to pricing, to billing, to credit processing to support. You will be the single point of contact for your customers.

Is your business required to carry work operations from home?

With Coronavirus (Covid-19) spreading throughout the United States, more businesses are having their employees work remotely. As you are working on putting a remote work strategy in place, DIDforSale is prepared to help your business continue to operate seamlessly from your home.

How we are prepared to handle remote operations?

• Our team is geographically diversified and we are equipped to meet any demand.
• We have enough resources in places to meet any extra traffic that can be generated because of working remotely.
• All our services and systems are regularly monitored to ensure all the operations are running smoothly.
• All our services are available to our staff via a secured login.
• We are well equipped to provide uninterrupted support to our clients.

Do you manage your PBX?

Requirement checklist to work remotely:-

• To access the office phone remotely.
  • SIP gateway should be accessible to all the networks.
  • Provide access to mobile softphones that can connect to your SIP gateways from any network.
    • Or softphone client for PC or MAC
    • Or they can carry their office phone at home and it should be able to register on your SIP gateway remotely.
  • Or Use Call Forwarding to forward calls to personal/cell phone and manage incoming calls from anywhere

If your business is not equipped with the recommended options, then consider migrating to Cebod Telecom!

• Learn more about Cebod Telecom
  
• Does Cebod Telecom Provide all the tools to work remotely?
  Yes, Cebod Telecom is a great option for remote employees and multi-site offices.
• How long will the migration take? 
  You will be ready in hours.
• Will it interrupt my existing business operations?
  No.

If you have any further questions or concerns please let us know and we will be happy to assist you.

Sincerely,
DIDforSale Team
Email: contact-support@didforsale.com
Phone: 1-800-579-7676